When a property owner transfers funds into your Client/Trust Account to cover expenses, you need to raise an income invoice and reconcile those funds against the owner's ledger.
How to Reconcile an Owner Contribution
Navigate to the Owner contact.
Select Invoices & Credits from the left-hand menu.
Click + New Income Invoice.
Select the Related Property to record the contribution against the correct ledger.
Enter a clear description — this will appear on both the invoice and the owner's ledger.
Select the appropriate chart of accounts code. Use an equity code with no GST or other tax implications.
Click Save & Approve.
Reconcile the unreconciled funds received from the owner against this invoice.
For Asia-Pacific customers, the term "Trust Account" is used. European customers refer to this as "Client Account". Client/Trust Accounting is not available to customers in North America. For more information on regional terminology, see our Glossary of Regional Terminology.