This article provides you with a clear schedule detailing when our services will be unavailable between Christmas and New Year's across different regions, including Asia-Pacific (specifically Australia and New Zealand), Europe, Middle East & Africa (EMEA), and North America (NOAM).
Overview of Holiday Closures
The holiday season is a time for rest and celebration. As such, our teams will be taking a short break to recharge and spend time with loved ones. Below is the complete holiday closure schedule for each region:
| Date | APAC (9am-5pm AEDT) | EMEA (9am-5pm BST) | NOAM (9am-5pm CT) |
| 23rd December | Open | Open | Open |
| 24th December | Open | Open | Open |
| 25th December | Closed | Closed | Closed |
| 26th December | Closed | Closed | Open |
| 27th December | Open | Open | Open |
| 28th December | Closed | Closed | Closed |
| 29th December | Closed | Closed | Closed |
| 30th December | Open | Open | Open |
| 31st December | Open | Open | Open |
| 1st January | Closed | Closed | Closed |
Business as usual will resume on the 2nd of January.
Additional Resources
If you require support on the days we are closed, you can still find a wealth of helpful information and troubleshooting guides in our Online Help Center. The Self-Service Portal is available 24/7, and your queries will be prioritized upon our return.
We appreciate your understanding and wish you a wonderful holiday season!
See these related articles for further assistance:
Client/Trust Accounting Customers: Transacting over the Festive Season