2 Factor Authentication connects your Re-Leased login to Google Authenticator, meaning you will need both a password and a PIN from the app to log into your account.  This is a good option for customers who are concerned about password sharing or wanting additional security for their account.

To set it up, access your user details by clicking your name on the black menu at the top of the screen, and click Configure in the Enhanced Security section.

See Editing your own user details for more information on user preferences.

Installing Google Authenticator

Using the App store, install Google Authenticator on your smartphone or other devices before connecting in Re-Leased.

Connecting to Google Authenticator

Select Google Authenticator as your Two-factor authentication method, the screen will populate with a bar code which needs to be scanned using your smartphone and the Google Authenticator app.

Setting up Google Authenticator


Scanning the barcode

Select Scan barcode, then scan the barcode on your Re-Leased user screen.

Getting a PIN from Google Authenticator

Enter the PIN on your Re-Leased screen to complete the connection.  The PIN changes constantly.

Confirm set up

Once the connection is established, the yellow advice area will show that it is Enabled.  Click the red button any time to switch off enhanced security mode.

Logging in using enhanced security mode

To log in when using enhanced security, enter login credentials as normal.  Upon clicking the green log in arrow the screen will refresh, requiring the user to re-enter their password and enter the current PIN from the Google Authenticator app to successfully log into Re-Leased.