Schedule the end date for a tenancy by Vacating the current term.

To enter Vacate details for a tenancy:

  • select the tenancy
  • click Terms on the left menu
  • click Vacate Current Term
Fill in the dates, the Last Rent Date sets the final day for which the tenant is charged, it's usually the same as the day they are moving out but under various circumstances might be different.

It is optional to enter a forwarding address and there is an opportunity to add notes.  Click save to continue:

If this process is completed AFTER a rent invoice has already been raised for beyond the final rent due date, a credit will be calculated.  An option to raise the credit note is offered on screen, raise the credit note before confirming the vacate details:

The Vacate Statement can be printed as a PDF to give to the tenant.  

The Vacate Statement is divided into 3 sections:

  • Unpaid Rent Invoices, which have already been issued;
  • Future Rent, for invoices not yet issued, up to the final rent date;
  • Outstanding Invoices, for any other amounts the tenant has been invoiced.

Select Confirm and update tenancy with Vacate Details at the bottom of the Vacate Statement page.

Whenever the final date of the tenancy does not line up with the end of a period, a pro-rated invoice will be generated based on a calculated daily rate.  The same calculation is applied to each line of the rent template.