This article relates to companies using Trust or Client Accounting.  Companies connected with Xero may print receipts and statements from Xero.

If funds are received by cash or cheque a payment can be processed to produce a receipt.  A separate receipt must be entered for each payment method used.

This video runs for approx 4:05



1. There are a couple of options on where to start the process.

  • Go into the tenancy and click on the process payment button.  The list of invoices available to process a payment against will only include those related to this tenancy.
  • Use the Global Search field on the black banner to find the tenancy, then select Receipt Payment from the menu to the right.  The list of invoices available to process a payment against will only include those related to this tenancy.
  • Use the quick link + button on the black banner and select Process Payment, using this option allows you to continue working on another page in the background.  The Process Payments page includes filters to select by property or tenancy when started this way.
  • Go into the income/expenses tab and select Process Payments.
  • Open an invoice with an amount outstanding, and select Process Payments from the grey drop down menu.



2. Select all invoices to apply the funds to:

  • If there is a part payment adjust the amount to pay.  
  • All selected invoices must be linked to the same tenancy.
  • Select Apply to Tenancy funds if any amounts are to be stored on the tenants tenancy ledger.
  • Default date for payment is the current date, adjust if required.
  • Select payment method and complete the details.
  • Click Process Payment (green button)

Cash Payment

Cheque Payment


3. Once you select Process Payment the screen will refresh and display the option to view the receipt, it will open in a new tab with a Print Receipt button.  The first receipt downloaded is the only original, any further downloads will be marked as duplicates.


4. It is recommended to batch cash and cheques banking using the Bank Deposits function, this allows you to group them on the bank reconciliation.  See Bank Deposits.