FEATURES FOR ALL USERS
**Budget Caps and Collars**
Commonly a cap or collar amount is specified for a tenancy to ensure they pay the agreed amount for any outgoings costs regardless of what the actual amount ends up being. With this release you can now specify a cap or collar amount for a tenancy, which is then considered in any budgets for that tenant. If required, the system will automatically adjust their total budget allocation to align with the specified cap or collar amount. The Budget reports have also been updated to include cap and collar information to make it easier to follow the progress of the budget.
Check out the helpdesk article (and related video) to learn more: https://releasedsoftware.freshdesk.com/solution/articles/8000063924-caps-and-collars
**Non-rent arrears are now included in the Arrears Hub**
The Arrears hub is a great way to communicate with tenants in bulk about all rent arrears. But what about all those arrears that aren’t related to rent? This latest release now lets you take care of both rent and non-rent arrears, either combined or independently, all from within the one Arrears hub!
Rules and templates can be created specifically for rent arrears or non-rent arrears. Or you can create templates that include both types.
From the hub you can filter the list to only show rent arrears or only non-rent arrears, or show all arrears together. You can rest assured that the right letter, email or text is sent for each situation with all the relevant information, but as always you still have the ability to change the template on an adhoc basis if you wish to.
Check out this video to see it in action https://ilos.video/x3xWy4 or for more information, please refer to our helpdesk article: https://releasedsoftware.freshdesk.com/solution/articles/8000049032-sending-arrears-notices
**Approve or decline maintenance tasks requested from the tenancy app or Fixflo**
Tenants are able to request maintenance work through our tenancy app or our integration with Fixflo. Property Managers can see when there are new maintenance requests so they can review the suggested work before choosing whether to approve or decline the requests. Any requested maintenance tasks are visible from the Maintenance Hub for the related Property Manager and anyone can view requested maintenance from the related property and tenancy.
FEATURES FOR TRUST ACCOUNTING USERS
**Disbursement Report and Close of Period Report generation moved to background processes**
Rather than waiting for all reports to generate before you can complete a disbursement, the reports will now be queued for generation on a regular basis so you can continue on with your day. You have the option of preparing the statements to be sent out automatically as soon as the reports have generated, or waiting to preview the statements and remittance before you send them. Once the reports are generated you’ll receive an email notification with a link to take you directly to the disbursement reports where you can download one or all reports.
The Close of Period process has also been updated to work the same way. Again, you’ll receive an email once the reports are generated so you don’t have to sit there and wait.
It’s important to remember that you always have the option to go back to a disbursement or close of period via the history.
Check out this video for more information: https://ilos.video/i1pPy3
**Matching logic performance improvement**
We have made a change to the bank statement matching logic that will reduce the amount of checks that the matching process will have to perform by removing the requirement that the reference stands on its own. As an example, previously if the tenant’s Online Payment Reference was ‘123456’ and it appeared on the bank statement as ‘00123456’ we would have failed to provide a match. Re-Leased now however simply checks to see if the bank statement contains the Online Payment Reference, regardless of adjacent characters.
This improves the matching speed but does raise some points for consideration. If a tenant has a reference of ‘23 King Street’ and a different tenant enters ‘423 King Street’ when they make their online payment, the tenant at 23 King could potentially match to the transaction so just review your online payment references (all found together under Settings) to make sure that everyone has a unique and robust reference.
REFINEMENTS FOR ALL USERS
**Updated dashboard tile notifications for Maintenance and Inspection Hubs**
The dashboard tiles have been updated to notify you when you have new maintenance or inspection items that require action, including new requested maintenance, responses to quote requests or actionable inspections.
**Option to resend emails**
Any email correspondence previously sent to a contact can now be re-sent straight from the contact, including the original message body and any attachments.
**Make insurance renewable**
When an insurance record is completed, you now have the opportunity to renew the record. The new record will be pre-filled with the same information for the same time span as the previous record, but this can be edited as usual.
REFINEMENTS FOR TRUST ACCOUNTING USERS
**Allow users to unreconcile transactions without validating ledger balances.**
If you are a user of Trust Accounting in Re-Leased and handle cash across the counter you have no doubt some across situations where you want to unreconcile just one receipt but have been prevented from doing so because it has been reconciled against a bank statement item along with other payments.
Well that has now changed. We will let you unreconcile a payment even if there are insufficient funds on the ledger. But remember, with great power comes great responsibility. Unreconciling a simple rent payment will mean that it is now unpresented and will appear on your Unpresented Deposits report, even if the funds have been paid out to the owner.
While you still are not able to reverse a transaction if there are insufficient funds on the ledger, it is possible for the ledger to show an available balance (on the Rental Ledger balances screen) that is negative if disbursed funds have been unreconciled.
**Releasing sales deposit funds prior to settlement without settling the sale**
Sales Deposit funds can now be released in part or in full without settling the sale. This is very handy for when you need to pass some of the deposit to the vendor so they can in turn pay a deposit on another property even though the sale isn’t finalised. Clicking the new ‘Release Deposit’ button from within the sale will allow you to nominate an amount to pay out. You will then be run through a simple disbursement process. Make sure you don’t pay out too much though. You don’t want to miss out on your fees come settlement time!