This article contains some tips for users with trust accounts who wish to retain OPEX funds in their trust account, rather than pay out all funds collected to the landlord. The software was not originally designed to handle this situation so some existing users may be using a workaround by creating two separate owner contacts. See here for how to move off the workaround.
Customers not already using the separate owner contact workaround are able to retain OPEX funds by adding additional ledgers to a property and setting the ledger to not disburse funds to the owner.
OPEX ledgers are never fully disbursed the way a landlord ledger would be, so you can set an individual ledger to not disburse to an owner (setting circled below).
A second ledger can be set up in the trust account to hold these funds, and line items on invoices can be pointed at the required ledger. To add the second ledger to a property, go to the desired Property > Ledger tab and select Add/Remove Ledgers. Only ledgers that aren't already assigned to a property will be available to add.
Fees from OPEX
'Property' and 'Tenancy' fees are deducted from whichever default ledger is set on the property at the time the fee is raised, this ledger is also the default when adding invoices or rent templates for new tenancies. Only one ledger can be set as the default for a property, you can change the default ledger on the Property Ledger page.
If fees need to be deducted from OPEX, Accounts can be set against the property's OPEX ledger so that any fees using these Accounts will be deducted from the property's OPEX ledger (see here).
Budget Reconciliation/Wash up
The actuals on the budget VS actuals reporting looks to the default ledger connected with the property, or any other ledgers on the property that are set up to use specific Accounts (see here).