Below is a list of things to avoid in QuickBooks Online as they will cause issues when syncing between Re-Leased and QuickBooks Online.
Chart of account’s with the same name
Deleting paid transactions
Voiding paid transactions (remove payments first)
Changing the amount of a paid invoice/bill
Editing a voided transaction
Things to be aware of:
- If you've been using Re-Leased prior to connecting to QuickBooks Online, the first sync will replace the RL invoice numbering with QuickBooks Online numbering
- For chart of accounts in Re-Leased [P] prefix is for purchase and [S] prefix is for sales
- If a paid transaction is voided in QuickBooks Online and a sync error occurs, update the associated payment(s) in QuickBooks Online and sync again to resolve the error.
- Attachments to invoices do not pass through the integration
- US Customers only: When an invoice is created in Re-Leased, the user has to select ‘yes/no’ for tax. If yes, the invoice goes back into QuickBooks Online, calculates the tax, then the tax amount is pushed back into the invoice in Re-Leased. This process takes approxim10 min.