Re-Leased lets you receipt funds directly into a tenant's ledger within your Client/Trust Account, allocate those funds to invoices, and issue refunds when needed.
Receipting Funds into the Tenancy Ledger
When you receive a payment that needs to go to a tenant's ledger:
From the bank reconciliation screen, select Find and match.
Choose Apply to Tenancy Funds.
Select the appropriate tenant, enter a description, and click Continue.
Once completed, the funds are accessible from the tenancy ledger. Navigate to Client/Trust Accounts > Tenancy Ledger Balance and use the Search function to locate the relevant ledger. There is also a direct link on the Tenancy Summary page.
Allocating Funds from the Tenancy Ledger to an Invoice
Within the Tenancy Ledger, click Apply to invoice.
Allocate all or part of the funds to the relevant invoice.
Note: The invoice must be addressed to the same name as the tenancy ledger.
Processing Refunds to Tenants
Within the Tenancy Ledger, click Refund to Tenant.
Verify that the tenant's bank details are updated in their contact record before proceeding.
For Asia-Pacific customers, the term "Trust Account" is used. European customers refer to this as "Client Account". Client/Trust Accounting is not available to customers in North America. For more information on regional terminology, see our Glossary of Regional Terminology.