Customizing Owner Statements

  • Updated

For our Asia-Pacific customers, the term "Trust Account" is used, while European customers refer to it as "Client Account". It's important to mention that the Client/Trust Accounting functionality does not apply to customers in North America. For further information on regional terms, check out our Glossary of Regional Terminology.


Welcome to our comprehensive guide on managing owner statements. This article clarifies the available statement formats, how to view and customize statements, and options for generating owner statements. Our goal is to provide clear, accessible information to empower you to manage owner statements confidently.


Owner Statement Formats

Owner Statements come in various formats, each designed to enhance your experience:

  • A refreshing design featuring distinct Header, Body, and Footer sections.
  • An optional setting to display the ledger name in the header (this setting is excluded from the Combined Statement for All Ledgers - Residential).
  • Options for anonymizing sensitive details, such as bank information and owner group data, for privacy preservation.
  • Customizable accent colors that align with your company's brand identity.

Additional features in the Separate Balances Statement and Separate Detailed Statement include:

  • A Landscape orientation for managing extensive data.
  • Details provided when the closing amount is not zero.
  • Inclusion of Gross amounts in the Separate Balances Statement.


Customizing Owner Statement Display Settings

To customize the appearance of your Owner Statements, follow these steps:

  1. Navigate to the Settings menu and select Owner Statement Options under the Communications section.
  2. Modify options such as the default statement type for new companies, statement title, display email, logo placement, and accent colors.
  3. Choose whether to show certain details like tax number and account name.
  4. Enable privacy features if you want to obscure sensitive information and anonymize bank details.
  5. Select between Portrait and Landscape orientation for detailed commercial statements.
  6. Preview your customizations at the bottom of the page.
  7. Save your changes by clicking the green Save button.



Owner Level Display Settings

To adjust display settings for an individual Owner or Owner Group:

  1. From Contacts, select Owner and then Contact details.
  2. Here, you can choose to anonymize banking information for owners and hide specific details for owner group members.

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Understanding the Start Date for Your First Owner Statement

The initiation point for your first owner statement sets the period for financial reporting and is determined by:

  • The date of the first recorded transaction on the ledger, such as a journal entry, invoice, or credit note.
  • If no transactions exist, the ledger creation date is used as the default start date.

Example: A ledger created on November 5, 2023, without any transactions, would set November 1, 2023, as the statement start date.


Statement Types and Their Date Criteria

Each type of owner statement determines its start date using transaction dates differently:

  • Balances Statement: Utilizes the oldest issue date from invoices or credit notes.
  • Short & Detailed Commercial Statements: Uses the oldest due date from invoices or credit notes.
  • Cash-Based Statements: Prioritizes the oldest journal transaction date, excluding invoices.


Applying these criteria ensures the accuracy of your reporting period in your owner statements.


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