Sharing Documents with Tenants in the Tenant App

  • Updated

This guide will provide you with instructions on how to make documents visible to your tenants through the Tenant App. Sharing important documents with tenants, such as lease agreements, inspection reports, or maintenance instructions, can greatly enhance communication and ensure that all necessary information is easily accessible to them. We will cover both sharing individual documents and making a document available to all tenants of a property.

 

Sharing Individual Documents with Tenants

When you need to grant tenants access to specific documents, follow these steps:

  1. While uploading a new document or editing an existing one, locate the option labeled Share with Tenants in Tenant App?.
  2. Check this option to share the document with the tenants associated with the particular tenancy.
  3. Save your changes to ensure that the document is now shareable through the Tenant App.

Sharing Documents with All Tenants of a Property

To distribute a property document to all tenants residing within the same property:

  1. When uploading a new property document or editing an existing one, look for the option that says Share with all Tenants in Tenant App?.
  2. Select this option to make the document available to every tenant of that property through the Tenant App.
  3. Save your changes to finalize the change.

Note that if you choose this option, you cannot assign the document to a specific tenancy—it will be shared with all tenancies of that property.

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