Integrating your Re-Leased account with Sage Intacct can streamline your accounting processes, but there are certain features which are not currently supported by the integration. This article outlines the specific functionalities that cannot be synced between Re-Leased and Sage Intacct, to help you understand how this could impact your workflow and how you can manage the tasks that aren't included.
Types of Invoices
The integration syncs AR Invoices and Vendor Invoices to and from Sage Intacct. It doesn't however sync Order Entry invoices or Purchasing transactions. Any Order Entry Invoices or Purchasing transactions (or payments against these) will fail to sync to Re-Leased.
Credit Notes and Adjustments
To allocate credit against an Invoice, we recommend using AR Adjustments or AP Adjustments in Sage Intacct, as these sync to Re-Leased as Credit Notes. If instead you use a negative invoice (or "credit invoice") in Sage Intacct to represent a Credit, this will fail to sync in and throw a Sync Error.
Multi-Currency Handling
Contacts and invoices using multiple currencies in Sage Intacct cannot be synced. It's advised to detach these from the integration and deactivate the contact in Sage Intacct, then create a new contact with the local currency in Re-Leased.
Journal Entry Payments
Payments entered as journal entries will not synchronize from Sage Intacct to Re-Leased.
Overpayment and Prepayment
Overpayments or prepayments that are created in Sage Intacct do not get transferred to Re-Leased initially, while they are sitting as unallocated in Sage Intacct. However, when an overpayment is allocated to an invoice (paid) in Sage Intacct, this will pull through to Re-Leased on the next sync.
Invoice Attachments
Attachments added to invoices in Sage Intacct do not sync with Re-Leased.
Voiding Invoices
When an invoice or bill is voided in Re-Leased, this adjustment does not sync to Sage Intacct. Invoices or bills must be deleted in Sage Intacct (as there is no equivalent "Void" functionality) to maintain consistency.
Editing and Archiving Contacts
Any edits or archived statuses applied to contacts in Re-Leased must be duplicated in Sage Intacct, as these changes do not sync between the two systems.
A Customer or Vendor made "Inactive" in Sage Intacct will sync through and be made Archived in Re-Leased. However if a Customer or Vendor is Deleted in Sage Intacct, we have no way of pulling this information to Re-Leased. There will be a Sync Error that appears the next time that the Re-Leased Contact is edited or if an Invoice is attempted to be raised for that Contact.
Refunds
Refunds processed in Sage Intacct cannot be synced to Re-Leased.
Understanding these integration limitations allows you to better prepare for manual tasks and avoid discrepancies between your Re-Leased data and Sage Intacct records. We recommend establishing a regular routine to manually review and update both systems to ensure accuracy and data integrity.