Understanding Oracle NetSuite Integration Limitations

  • Updated

This article provides an overview of specific features and actions in Oracle NetSuite that are not currently supported within the Re-Leased platform. By understanding these limitations, users can effectively manage their data and avoid potential discrepancies between the two systems. Following this guide will help prevent syncing issues and ensure smoother operations when using both Oracle NetSuite and Re-Leased.

Unsupported Features

Users integrating Re-Leased with Oracle NetSuite should be aware of several restrictions that could impact data management across both systems:

Multi-Currency Items

Contacts and invoices that make use of multiple currencies in Oracle NetSuite are unable to sync with Re-Leased. To address this issue:

  1. Unlink the affected contacts and invoices from the integration setup.
  2. Set these contacts to inactive status in Oracle NetSuite.
  3. Create new contacts within Re-Leased using your local currency.

Journal Entry Payments

Re-Leased does not support the syncing of journal entry payments from Oracle NetSuite.

Overpayment and Prepayment Transactions

Overpayments or prepayments made in Oracle NetSuite will not synchronize into the Re-Leased system.

Invoice PDF Files

For your invoicing needs, only utilize the PDF files generated by Re-Leased, as Oracle NetSuite PDFs are not transferable.

Description and Discount Lines

The syncing of invoices, bills and credit memos that contain description or discount lines from Oracle NetSuite to Re-Leased is not supported.

Handling Edits and Attachments

Keep in mind that certain actions taken in Re-Leased will need manual adjustments in Oracle NetSuite to ensure consistency:

Invoice Attachments

Attachments linked to invoices in Oracle NetSuite do not carry over to Re-Leased during synchronization.

Editing Bills in Re-Leased

If adjustments are made to bills in Re-Leased, these changes will not reflect in Oracle NetSuite. You must manually apply these alterations in both platforms.

Voiding Invoices or Bills in Re-Leased

Should any invoice or bill be voided in Re-Leased, you will also need to void them in Oracle NetSuite as this change is not synced.

Editing Customers or Vendors in Re-Leased

When customer or vendor details are updated in Re-Leased, the corresponding records in Oracle NetSuite require manual updating to match any changes.

Archiving Contacts in Re-Leased

Archiving contacts in Re-Leased does not replicate the action in Oracle NetSuite. Thus, any contacts archived will also need to be archived manually in Oracle NetSuite.

Processing Refunds

Lastly, refunds initiated in Oracle NetSuite do not synchronize with Re-Leased. Consider processing refunds directly within each respective system.

 

Understanding the above limitations is critical when managing your integration between Re-Leased and Oracle NetSuite. By following these guidelines, you can help maintain data integrity and operational efficiency.

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