This article provides an overview of specific features and actions in Oracle NetSuite that are not currently supported within the Re-Leased platform. By understanding these limitations, users can effectively manage their data and avoid potential discrepancies between the two systems. Following this guide will help prevent syncing issues and ensure smoother operations when using both Oracle NetSuite and Re-Leased.
Unsupported Features
Users integrating Re-Leased with Oracle NetSuite should be aware of several restrictions that could impact data management across both systems:
Tax Set-up
NetSuite supports two ways to manage Tax, “legacy tax” and “SuiteTax”. We support both Tax types.
Multi-Currency Items
Contacts and invoices that make use of multiple currencies in Oracle NetSuite are unable to sync with Re-Leased. To address this issue:
- Unlink the affected contacts and invoices from the integration setup.
- Set these contacts to inactive status in Oracle NetSuite.
- Create new contacts within Re-Leased using your local currency.
Subsidiary management
The integration requires that the connected NetSuite instance is capable of handling multiple subsidiaries. If the NetSuite account can only hold one entity, the integration will not work.
Journal Entry Payments
Re-Leased does not support the syncing of journal entry payments from Oracle NetSuite.
Invoice PDF Files
Invoices created in Re-Leased (e.g. rent invoices) must use the Re-Leased invoice PDF templates. We are unable to utilize NetSuite's invoice PDF formatting.
Description lines
The syncing of invoices, bills and credit memos that contain description only lines from Oracle NetSuite to Re-Leased is not supported.
Discount Lines
Discounts on line items are not supported at this stage - any invoice with a discount applied will fail to sync and appear in the Sync Results page as an error. The discount will need to be removed form all line items to successfully sync.
Classifications on invoices
We support the syncing of the three standard Classifications (Location, Department, and Class) from NetSuite as ways to track Invoices. We do not support any custom classifications at this stage. We also only support the syncing of Classifications at a line-item level, not at the top level of an Invoice/Credit Note.
Handling Edits and Attachments
Keep in mind that certain actions taken in Re-Leased will need manual adjustments in Oracle NetSuite to ensure consistency:
Invoice Attachments
Attachments linked to invoices do not carry over to the other system during synchronization. Attachments will need to be added manually in both systems.
Addresses on Customer and Vendor records
When customer or vendor address details are updated in Re-Leased, the corresponding records in Oracle NetSuite require manual updating to match any changes.
Archiving Contacts in Re-Leased
Archiving contacts is not available in Re-Leased when integrated with NetSuite. Thus, any contacts that need to be archived will need to be archived in NetSuite. At the next sync, the corresponding Re-Leased contact will also be archived.
Understanding the above limitations is critical when managing your integration between Re-Leased and Oracle NetSuite. By following these guidelines, you can help maintain data integrity and operational efficiency.