If you’ve landed on a screen that says “Request Blocked”, it means our security systems have prevented a particular action for safety reasons. This can happen due to unusual behavior, network configuration, or security rule triggers. Don’t worry — our support team can help.
What You Need to Do
- Take a screenshot of the error message — like the one shown below.
-
Copy the reference ID shown in the error message. This code is important — it helps our team locate and review the exact block that occurred. It will look similar to the one highlighted in the screen shot below
-
Find your IP address by visiting https://whatismyip.com and copy the IP address shown at the top of the page.
Send the Info to Re-Leased Support
Click here to open a new support case or reply to your existing support case including the following information:
-
The reference ID
-
A screenshot of the error message
-
Your IP address
Our team will use this information to unblock the request so you can continue using Re-Leased without interruption.