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Managing Discounts for Client/Trust Accounting

Apply and manage discounts in Re-Leased Client/Trust Accounting. Covers how to use discounts in place of negative lines, reporting on discounts, and configuring fee rules for pre- or post-discount amounts.

Updated over a week ago

Discounts in Re-Leased replace what was previously entered as negative invoice lines. They are available exclusively to customers using Client/Trust Accounting. This article explains how to apply discounts, how to configure fees in relation to discounts, and how to report on them.

How to Use Discounts

Watch the video below for a walkthrough of applying discounts to your invoice templates:

Reporting on Discounts

Once discounts are added to your invoice templates, you can report on them using the Reporting on Discounts at Property/Tenancy Level report. This shows annual discount amounts applied, giving you accurate financial visibility.

Note: On a tenancy's Rent template, the auto-calculated Annual Rent amount can be overridden to report on the pre-discounted amount.

Tenancy Rent template showing the Annual Rent field that can be overridden for pre-discount reporting

Fees and Discounts

If you have transitioned from negative lines to discounts, review your property fee rules for money in/out transactions. A setting lets you choose whether fees are calculated on the original amount before the discount, or the discounted amount after.

  1. Navigate to Settings > Fee Rules and open the relevant money in/out fee rule.

  2. Toggle the discount setting to your preference β€” pre-discount or post-discount.

  3. Save your changes.

Fee rule settings screen showing the toggle to calculate fees on pre-discount or post-discount amounts

For Asia-Pacific customers, the term "Trust Account" is used. European customers refer to this as "Client Account". Client/Trust Accounting is not available to customers in North America. For more information on regional terminology, see our Glossary of Regional Terminology.

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