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Setting Up Sage Intacct Before Connecting to Re-Leased

Complete the required Sage Intacct setup before connecting to Re-Leased. Covers finding your Company ID, enabling Web Services, configuring authorisation, and creating a Web Services user.

Before connecting Sage Intacct to Re-Leased, you need to complete four setup steps in Sage Intacct. Full admin privileges are required throughout.


Step 1: Find Your Company ID

  1. In Sage Intacct, navigate to Company > Setup > Company.

  2. Note your Company ID - you will need it when connecting to Re-Leased.

Animation showing how to locate the Company ID in Sage Intacct

Step 2: Enable Web Services

  1. Navigate to Company > Admin > Subscriptions.

  2. Locate the Web Services section and toggle it on.

Animation showing how to enable Web Services in Sage Intacct Subscriptions

Step 3: Configure Web Services

  1. Navigate to Company > Setup > Company > Security.

  2. Click Edit.

  3. In the Web Services authorizations section, add the sender ID: releasedMPP.

  4. Set the status to Active.

Animation showing how to configure Web Services authorization in Sage Intacct Security settings

Step 4: Create a Web Services User

The integration requires a dedicated Web Services user in Sage Intacct. This must be a new user, not an existing one, and requires its own Sage Business User licence.

  1. Navigate to Company > Admin.

  2. Click the [+] icon next to Web Services users.

  3. Complete the required fields:

Web Services User Settings

  • User Type: Business.

  • Admin Privileges: Full.

  • Role: Admin. If the Admin role doesn't exist, create it first, then return to this step. Alternatively, see Optional: Create a Custom Role below.

  1. Click Save. A password will be emailed to the address provided for this user.

Animation showing how to create a Web Services user in Sage Intacct

Once these steps are complete, you're ready to connect Re-Leased to Sage Intacct.


Optional: Create a Custom Role

Instead of granting full admin access, you can create a custom role with only the permissions needed for the integration. As role configuration varies by Sage Intacct subscription, set this up specifically for your instance.

  1. Navigate to Company > Admin > Roles and click Create.

  2. Give the role a meaningful name, for example Re-Leased Integration.

  3. Select the following role subscriptions (may vary based on your plan):

Required Role Subscriptions

  • Administration (read only)

  • Company (read only)

  • Accounts Receivable (all)

  • Accounts Payable (all)

  • Cash Management (all)

  • General Ledger (read only)

  • Projects (read only)

  • Expenses (all)

  • Inventory Control (read only)

  • Order Entry (all)

  • Purchasing (all)

  • Contracts (read only)

  • Taxes (read only)

  • Time (read only)

  • Property (all)

  • Customization Services or Platform Services (read only)

  1. Click Save.

  2. Update the Web Services user: set User Type to Business, turn Admin Privileges off, and assign only the custom role you just created.

The subscriptions and permissions listed above are the full set required. Apply them to the role used by your Re-Leased integration user.

Animation showing how to create and configure a custom integration role in Sage Intacct

Keep Deleted Contacts in Sync

When you delete a contact in Sage Intacct, Re-Leased reads the Sage Intacct audit trail and archives the matching contact for you. Without this permission, contacts you delete in Sage Intacct stay active in Re-Leased.

This applies to existing Sage Intacct connections as well as new ones. If you connected before 15 September 2026, add the permission now.

  1. Go to Company > Admin > Subscriptions and subscribe to either Customization Services or Platform Services. You only need one of them.

  2. Go to Company > Admin > Roles. Open the role used by your Re-Leased integration user, select View subscriptions, and set Customization Services or Platform Services to Read only. Save.

Both steps are needed. If neither subscription is available, contact your Sage Intacct partner.

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