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Reconciling Re-Leased Pay Payouts in Xero

Match Re-Leased Pay payout transactions to your bank statement in Xero. Covers automatic green matches, how to view payout details, and troubleshooting steps when payments don't match.

Updated over a week ago

When Re-Leased Pay deposits funds to your bank account, each payout appears on your bank statement with a unique reference ID (e.g. AA-A1A5A3A5A4A8). This article explains how to reconcile those payouts in Xero.

Note: This guide assumes you have an automated bank transaction feed in Xero. If not, import your bank transaction file manually following Xero's guidance before starting.


How to Reconcile Re-Leased Pay Payouts

  1. In Xero, go to your Dashboard and click Reconcile items in the Business Bank Account panel.

Xero dashboard showing the Reconcile items button in the Business Bank Account panel

  1. Locate the Re-Leased Pay payout transaction β€” it will display a reference ID matching the one shown in Re-Leased Pay.

  2. Xero will show a green match automatically, linking the bank statement line to the related invoices via the Re-Leased Pay reference.

  3. Click OK to complete the reconciliation.

Xero reconciliation screen showing a green match between a Re-Leased Pay payout reference and related invoices

If Payments Do Not Match

  1. Navigate to Accounting > Re-Leased Pay > Payments > Payouts.

  2. Confirm the correct company is selected.

  3. Search for the payout reference β€” use Ctrl+F (Windows) or Cmd+F (Mac) to find it quickly.

  4. Click View to open the payout details.

Re-Leased Pay Payouts tab showing a list of payouts with View links

The payout detail page shows the status of each invoice included in the batch payout, helping you identify which payments have cleared and which may still be in processing.

Re-Leased Pay payout detail page showing individual invoice payment statuses



Troubleshooting

  • Invoices missing from the match: Check whether those invoices have been paid out in Re-Leased Pay.

  • Missing transactions in Xero: Trigger a manual sync between Re-Leased and Xero.

  • Reference mismatch: Search manually in Account Transactions in Xero.

  • Multiple bank accounts: Confirm you have the correct bank account selected in both Re-Leased Pay and Xero.

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