Custom rent payment frequencies allow you to manage rent schedules that don't follow standard intervals — such as rent-free periods or traditional English quarter dates. Once created, they can be applied to any lease/tenancy's payment schedule.
Self-guided demos:
General Settings
General Settings (EMEA)
Accessing Custom Payment Frequencies
Navigate to Settings > General > Custom Payment Frequencies.
Creating a Custom Payment Frequency
Click Create Custom Payment Frequency.
Enter the schedule details.
Click Save.
To edit or archive an existing frequency, click its name link.
Applying a Custom Payment Frequency to a Lease/Tenancy
Open the relevant Lease/Tenancy.
Select Rent & Outgoings from the sidebar.
Open an existing rent entry or create a new one.
In the Payment Frequency dropdown, select your custom frequency.
Choose the starting date for the first rent payment.
Note: Custom payment frequencies are most useful for irregular schedules that don't align with standard intervals. For simple quarterly payments, use the standard "every 3 months" option instead. When selecting the first payment date, ensure it aligns with your custom schedule and the lease commencement date.
In North America, "Tenancies" are referred to as "Leases" and "Outgoings" as "Operating Expenses" or "Service Charges". For more information, see our Glossary of Regional Terminology.