If expenses from QuickBooks Online are not displaying against a property in Re-Leased, work through these checks to identify and resolve the cause.
Check 1: Confirm the Entry Type
Only Bills, invoices, expenses, and their associated payments sync from QuickBooks Online to Re-Leased. Any other entry type will not appear.
Check 2: Assign a Class at the Line Item Level
QuickBooks Online uses Tracking Classes to link transactions to a property in Re-Leased. The class must be assigned at the line item level on the bill or invoice — not just at the header.
Bills with no class assigned will still sync to Re-Leased and appear in Income and Expenses, but they will only be linked to the contact — not the property.
Check 3: Verify Property Tracking is Connected
Confirm the property tracking class is correctly connected to the property in Re-Leased by checking the property's Summary or Details page.
Check 4: Review the Invoice Date Against the Sync From Date
Invoices or bills dated before the Sync From date will not sync. To check or adjust this:
Navigate to Settings > Manage Add-ons and Integrations, select your company, then select QuickBooks Online.
Check the Sync From date.
If the invoice date is before this date, either edit the invoice to a date within range, or disconnect and reconnect QuickBooks Online with an earlier Sync From date to include the older transactions.