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Setting Up Outgoings/Service Charge Templates

How to set up and manage outgoings/service charge templates for a tenancy in Re-Leased — covers creating new templates, editing amounts, setting expiry dates, and generating invoices.

Updated over a week ago

Outgoings templates control the frequency and schedule of recurring outgoings charges to tenants. You can have multiple active templates per tenancy simultaneously, and each can be set to expire at a future date.


Managing Outgoings Templates

  1. Navigate to the tenancy and select Rent & Outgoings from the left menu.

  2. Click New Outgoings to add a new template.

  3. For existing templates, click Includes Outgoings amount to view or edit the included outgoings.

  4. Click on an Amount to modify a specific charge.

  5. Click Next to preview the next outgoings invoice.

  6. Click Generate Next Outgoings Invoice when ready to issue the next invoice.

Note: The Default Tenancy Invoice Options set under Rent & Outgoings automatically apply to all system-generated outgoings invoices. If you have already added an outgoings template, use the budget approval process to update it.


Setting Up a New Outgoings Template

  1. Provide a unique reference for the tenancy's outgoings.

  2. Set the First Invoice Date.

  3. Set an End Date if the template should stop generating invoices at a specific point.

  4. For Xero-integrated setups, select the appropriate tracking category. For Trust Account setups, designate where funds should be allocated when payment is received.


Outgoings are referred to as Budgeted Outgoings in Asia-Pacific, Service Charge in Europe, and Operating Expenses in North America. For more information on regional terminology, see our Glossary of Regional Terminology.

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