Commercial leases often include charges beyond rent and outgoings: promotion levies, insurance, car parking, marketing contributions, and more. Set up your own custom charge types to track each of these separately across Re-Leased, instead of folding them into rent and outgoings.
How to Create a Custom Charge Type
Every company starts with two standard charge types, Rent and Outgoings/Service Charge, which cover most day-to-day tenancies. Add your own charge types when you need more granularity.
Go to Company Settings > Accounting > Custom Charge Types.
On the Active tab, you'll see your standard charge types listed at the top, with any custom charge types you've already created below them.
Select Create charge type.
Enter a Name. Make it specific enough for your team to recognise at a glance, as this name flows through to the tenancy schedule.
Optionally, choose a Default chart of account. This account pre-fills whenever the charge type is used, and you can override it on individual template lines.
Select Save.
Your new charge type is available immediately on rent and outgoings templates.
Note: Standard charge types (Rent and Outgoings/Service Charge) can't be renamed, removed, or archived.
How to Edit a Custom Charge Type
On the Active tab, select the custom charge type you want to change.
Update the Name or Default chart of account.
Select Save.
Renaming a charge type updates it everywhere it's referenced, so your templates and reports stay consistent.
How to Archive a Custom Charge Type You No Longer Use
Archive a charge type rather than deleting it. Archiving removes the type from selection on new template lines while keeping your historical reporting intact.
On the Active tab, open the charge type you want to archive.
Select Archive.
If the charge type is still in use on an active rent or outgoings template, Re-Leased blocks the archive and tells you which template is using it, so you can reassign that line first. Once archived, the charge type moves to the Archived tab and stays visible on any historical lines it was already used on.
How to Add a Charge Type to a Rent or Outgoings Template
Open the rent template or outgoings template.
Add a new line.
Select the charge type from the dropdown.
Re-Leased fills in the default chart of account for that charge type automatically. You can override it on the line if you need to.
Where Custom Charges Appear in Your Reporting
Custom charges appear wherever you'd expect to see rent and outgoings figures, without inflating either total.
Tenancy Summary and Rent & Outgoings Summary: Both screens include an Annual Net Custom Charges figure alongside your existing Annual Net Rent and Annual Net Outgoings totals. This is a combined total of all charges classified under any custom charge type.
Tenancy schedule: Each custom charge type in use across your portfolio becomes its own selectable column, so you can report on car parking, insurance, or promotion levies with the same visibility you already have for rent and outgoings. Each tenancy row shows the annual amount for that charge type on that tenancy, and property-level rows aggregate across all tenancies the same way Rent and Service Charges already do.
How to Consolidate Invoice Line Items by Charge Type
Consolidate the line items on your tenant's invoice by charge type, or consolidate all line items into one.
Go to Settings > Invoice Templates.
Select Consolidate Line Items on Rent/Outgoings Templates and choose your preference from the dropdown.
Note: A consolidated line item shows the charge type name only. If two lines use the same charge type but different tax rates, they stay on separate lines so the tax is displayed clearly.
For Asia-Pacific customers, Service Charge is referred to as Outgoings. For more information on regional terminology, see our Glossary of Regional Terminology.