Consolidated tenant invoicing lets you add direct on-charges, utility meter charges, and other one-off amounts to a tenant's next scheduled rent invoice — reducing invoice volume, cutting admin, and lowering payment fees when tenants pay via Re-Leased Pay.
How It Works
Charges you choose to defer are stored as pending charges against the tenancy. When the next rent invoice is generated, Re-Leased automatically adds all pending charges as line items on that invoice. The charges are then marked as applied and no longer appear as pending.
Viewing and Managing Pending Charges
You can view pending charges from two places:
From a tenancy: Open the tenancy, then open Rent & Outgoings (may appear as Rent & Service Charges or Rent & Operating Expenses). Select the Pending Charges tab.
From a property: Open the property, then click Pending Charges in the sidebar. Use the dropdown to filter by tenancy.
On the Pending Charges tab you can: see the total of all pending charges and the next rent invoice date; switch between Pending, Invoiced, and Cancelled tabs; click New Charge to add a manual charge; and edit or cancel existing charges via the action menu.
Note: You cannot edit or cancel a charge after it has been applied to an invoice.
Creating Pending Charges from an Expense Invoice
Go to Income & Expenses, open the expense invoice, allocate the charge to the relevant tenancy, and choose Defer on-charge to next rent invoice. Save the invoice.
On the Create Pending Charges page, confirm the Related Property and Tenancy.
Review or adjust line items. Click Add line to add more charges.
Check the Sub-Total, Tax, and Total, then click Create Pending Charges.
Direct On-Charges: Defer to Rent or Generate Invoice
When allocating a direct on-charge, each tenancy row in the Action column gives you two options:
Defer to rent — creates a pending charge included on the tenant's next rent invoice.
Generate invoice — creates a separate invoice immediately.
Click the Go arrow for each tenancy. After deferring, the Action column shows a View pending charge link to the tenancy's Pending Charges tab.
Setting the Default Action for On-Charges
Your company can set a default so that the action dropdown defaults to Defer to rent instead of Generate invoice.
Go to Company Settings > Invoice Options and toggle On-charges default to add to next rent invoice on or off. You can still override per tenancy on the allocation screen.
Deferring Utility Meter Charges
Go to the property's Utility Meters section and click Generate Invoices.
In the modal, choose Add to Next Rent Invoice.
Select the meter readings to include and click Add to Next Rent Invoice.
Selected readings are marked as deferred and will not appear in future generation runs until included on a rent invoice.
Consolidating Line Items on the Invoice PDF
If your invoice template has Consolidate Line Items enabled, the PDF shows summary lines ("Rent for the period…" and "Outgoings for the period…") rather than individual line items. The accounting is unaffected — consolidation only changes how the PDF appears to the tenant.
When a Rent Invoice Is Voided
If you void a rent invoice that included pending charges, those charges return to pending status and will be included on the next rent invoice you generate.
Things to Keep in Mind
Pending charges are included on the next rent invoice only. If no rent invoice is scheduled, charges remain pending until one is generated.
Non-recoverable portions of a direct on-charge cannot be deferred — only tenant-allocated amounts can.
Tax handling follows the chart of account and meter setup for each charge.
If a tenancy has ended since the charge was deferred, the charge remains pending with a warning indicator.