Recurring rent payments automate collection by charging tenants on each invoice due date. This article explains each stage of the payment cycle.
How the Recurring Rent Payment Cycle Works
1. Invoice Approval
A recurring payment is only scheduled when there is a current, approved rent invoice in the system. Invoices must be generated and approved before the payment process begins. Existing or overdue invoices must be paid manually.
2. Payment Reminder (3 Days Before Due Date)
Tenants receive a reminder email three days before the invoice due date, confirming the upcoming amount and offering an option to cancel the recurring setup. If a rent invoice is generated and approved after the due date has passed, the three-day lead time still applies before the payment attempt is made.
3. Payment Attempt (On Due Date)
Payment is attempted on the invoice due date.
If successful — the invoice is marked as paid and updates to processing in the Payments Hub. The tenant receives a confirmation email immediately.
If unsuccessful — the invoice remains unpaid, the tenant receives an email to pay manually, and the recurring setup stays active for future invoices.
4. Payout Processing
Once payment is successful, funds are processed to your bank account according to your payout schedule — typically 2–7 business days depending on your region and payment method.
For Asia-Pacific and European customers, "Tenancies" is the standard term. North American customers will see "Leases". For more information on regional terminology, see our Glossary of Regional Terminology.