Re-Leased Pay
14 articles
- Handling Payment Failures for Re-Leased PayWhat to do when a Re-Leased Pay Direct Debit payment fails. Covers automatic and manual reversal, common failure causes, and next steps for Client/Trust Accounting and Xero customers.
- Re-Leased Pay Processing LimitsRe-Leased Pay transaction limits for credit card and Direct Debit payments. Includes per-country limits for BECS, Bacs, ACH, and Pre-Authorised Debit methods.
- Allocating Re-Leased Pay Payments to Non-Bank Chart of AccountsDirect Re-Leased Pay payments to a non-bank Chart of Accounts such as Undeposited Funds. Keeps cash reports accurate until bank reconciliation is complete. For connected accounting customers only.
- Refunds and DisputesHow refunds and payment disputes work through Re-Leased Pay. Covers bank account disputes, credit card chargebacks, dispute outcomes, and how Re-Leased recovers disputed funds.
- Reconciling Payouts from Re-Leased PayReconcile Re-Leased Pay payouts with your bank statement. Covers Client/Trust Accounting automatic matching, Xero and QuickBooks Online reconciliation, and manual reconciliation for other setups.
- Understanding the Recurring Rent Payment Flow - OLDHow the recurring rent payment cycle works in Re-Leased Pay — from invoice approval and payment reminders through to payment attempts and payout processing.
- Re-Leased Pay Automatic Payments and Tenancy ChangesUnderstand how Re-Leased Pay automatic payments behave when tenancy events occur — including vacating, cancellation, term expiry, rent reviews, credit notes, and same-day setup scenarios.
- Reviewing Automatic Payments Held for ApprovalExplains what happens when an invoice exceeds a tenant's automatic payment limit: the held-for-approval notification, how to approve or pay another way, and that holds don't expire.
- Re-Leased Pay — Tenant Workflow (AUS/NZ)Video walkthrough of the Re-Leased Pay tenant payment experience for Australia and New Zealand customers — paying an invoice and setting up automatic payments.
- Re-Leased Pay — Tenant Workflow (EMEA)Video walkthrough of the Re-Leased Pay tenant payment experience for EMEA customers — paying an invoice and setting up automatic payments.
- Re-Leased Pay — Tenant Workflow (US/CA)Video walkthrough of the Re-Leased Pay tenant payment experience for US and Canada customers — paying an invoice and setting up automatic payments.
- Paying an Invoice with Direct Debit via Re-Leased Pay (AUS Only)How Australian tenants pay invoices using Direct Debit via Re-Leased Pay — covers invoice selection, entering bank details on the secure checkout, and payment confirmation. Australia only.
- Paying an Invoice with Direct Debit via Re-Leased Pay (UK Only)How UK tenants pay invoices using Bacs Direct Debit via Re-Leased Pay — covers invoice selection, entering bank details on the secure checkout, and payment confirmation. UK only.
- Paying an Invoice with Pre-Authorized Debit via Re-Leased Pay (CA Only)How Canadian tenants pay invoices using Pre-Authorized Debit via Re-Leased Pay — covers invoice selection, bank account verification via login or micro-deposits, and payment confirmation. Canada only.