If Re-Leased seems slow or unresponsive, it might be due to your internet connection. You can quickly check your speed to help us identify whether the issue is network-related.
Here’s how to do it:
Step-by-Step: Test Your Speed
-
Open your browser and go to a speed test website:
-
https://fast.com (simple, quick test by Netflix)
-
https://speedtest.net (more detailed results)
-
-
The test will automatically start or give you a “Go” button to begin.
-
After the test, note down the following numbers:
-
Download speed (how fast you receive data)
-
Upload speed (how fast you send data)
-
Ping/Latency (how responsive your connection is)
-
What’s a Good Speed for Re-Leased?
While Re-Leased is designed to work well on most internet connections, we recommend:
-
Download speed: At least 5 Mbps
-
Upload speed: At least 1 Mbps
-
Ping/Latency: Under 100 ms is ideal
Sharing Your Results
If you’re contacting Re-Leased support about slowness, please send us a screenshot or summary of your speed test results. This helps us rule out connectivity as a potential issue.
What Next?
If your speeds are normal but Re-Leased still feels slow:
-
Try clearing your browser cache
-
Collect a HAR file and send it to our support team
-
Let us know what specific part or parts of the system seem slow (e.g. reports, the dashboard, property list page etc.)
We’ll work with you to get things back on track.