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Bulk Request for Automated Recurring Tenant Payments with Re-Leased Pay

How to identify tenants with recurring Re-Leased Pay payments and send bulk invitations to tenants who haven't set up automated recurring payments yet.

Updated over a week ago

Re-Leased Pay supports automated recurring payments for tenants, reducing arrears and simplifying rent collection. You can identify which tenants already have recurring payments set up and send bulk invitations to those who don't.


Identifying Tenants with Recurring Payments

To check which tenants have recurring payments enabled:

  • Go to the Tenant Summary page to see the Re-Leased Pay Status for each tenant — this shows whether recurring payments are active.

  • Alternatively, when composing an email, click Filter Contacts, set Contact Type to Current or Future Tenant, and filter by Re-Leased Pay Recurring status (Recurring enabled or No recurring payments).


Inviting Tenants to Set Up Recurring Payments

  1. Create a new email in Re-Leased.

  2. In the Filter contacts section, set Contact Type to Current Contacts and Re-Leased Pay Recurring to No recurring payments.

  3. Select all tenants or specific individuals to receive the invitation.

  4. Use the Re-Leased Pay Invitation Template from the email template dropdown — this provides tenants with everything they need to set up recurring payments.

Note: The Re-Leased Pay Invitation Template can be managed under Settings > Correspondence Templates. When tenants receive the email and click the setup link, they are directed to the recurring payment setup page.

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