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Enabling Tenants to Set Up Recurring Payments

How tenants set up recurring rent payments through Re-Leased Pay. Covers choosing a payment method, reviewing details, completing checkout, and managing or cancelling recurring payments.

Updated over a week ago

Recurring payments let tenants automate their rent payments through Re-Leased Pay β€” once set up, each new approved rent invoice is paid automatically on its due date.


1. Choose a Payment Method on a Rent Invoice

When paying a rent invoice, the tenant selects their payment method and indicates whether to set up recurring payments for future invoices.

Payment screen showing the option to set up a recurring payment when paying a rent invoice


2. Review Recurring Payment Details

After selecting recurring payments, the tenant is shown:

  • The total amount including any processing fees.

  • The payment frequency.

  • The selected payment method for future transactions.

Note: Recurring payments only apply to rent invoices generated and approved after the setup date. Any existing or overdue invoices must be paid manually. A reminder email is sent three days before each scheduled payment, confirming the amount and any rent changes.


3. Complete Checkout

The tenant proceeds to checkout to finalise the first payment. A confirmation of the payment and the recurring plan is displayed on completion.


4. Manage Recurring Payments

Tenants can view and cancel recurring payments from the Invoice Overview screen. They can also cancel via the link in any recurring payment email β€” both the initial confirmation and the three-day reminder include a cancellation link.

Invoice Overview screen showing the Recurring Payments section where tenants can view and cancel arrangements


5. Confirmation Email

After setup, a confirmation email is sent to the tenant's registered email address as a record of their recurring payment arrangement.


Video Walkthrough

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