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DocuSign Integration with Re-Leased

How to set up and use the DocuSign integration in Re-Leased — connect your DocuSign account, send single or multiple documents for e-signature from the Documents Hub, track signing status, and understand the Signed and Action Needed states.

Updated over a week ago

The DocuSign integration lets you send, track, and manage document e-signatures directly from Re-Leased's Documents Hub — without switching between systems. Requires a Re-Leased Pro or Enterprise subscription and an existing DocuSign account.


Connecting DocuSign to Re-Leased

Step 1: Access the DocuSign Integration

  1. Navigate to Settings > Integrations & Add-ons.

  2. Locate the DocuSign panel and click View Details.

  3. The Integration Management page lists all companies in your billing group and their connection status.

Step 2: Connect Your Companies

  1. Select the checkboxes next to the companies you want to connect.

  2. Click Bulk Actions > Connect Selected.

Note: Different companies in your billing group can be connected to different DocuSign accounts if needed.

Step 3: Authenticate with DocuSign

  1. After selecting companies, you're redirected to the DocuSign login page.

  2. Sign in with your DocuSign credentials and complete any verification steps.

  3. Once authenticated, you're returned to Re-Leased with a confirmation message.

DocuSign Integration Management page in Re-Leased showing company list with connection status options

Step 4: Verify Connection

On the Integration Management page, connected companies will show as Enabled in the Status column.

Animated demonstration of connecting a company to DocuSign in Re-Leased Integration Management


Sending a Document for Signature

Supported file types: Word (.docx) and PDF. Documents are sent from the Documents Hub.

Sending a Single Document

  1. Navigate to the Documents Hub.

  2. Find the document, click Quick Actions, and select Send for E-Sign.

Sending Multiple Documents

  1. Select the checkboxes next to each document to include.

  2. Click Bulk Actions > Send for E-Sign.

Preparing Your Envelope

In DocuSign, an envelope is the electronic container that holds one or more documents being sent for signature.

Step 1 — Review and order documents (multi-document only): drag to reorder or remove documents, then click Continue.

Step 2 — Add recipients: add signatories and copy recipients. These must be existing Contacts or Users in Re-Leased. Set the signing order if required, then click Continue.

Note: If a signatory isn't found, create them as a Contact or User first, then return to add them.

Step 3 — Place signature fields in DocuSign: drag and drop signature, initials, date, and other fields onto the document. Assign each to the appropriate signer, then click Send.

Animated demonstration of preparing and sending a document for e-signature via DocuSign from the Re-Leased Documents Hub

After sending you're redirected back to the Documents Hub.


Tracking Signature Status

The Signature Status column in the Documents Hub shows:

Status

Meaning

DocuSign equivalent

None

Not sent for signature

Pending

Waiting for one or more signatories

Sent, Delivered, Waiting

Signed

All recipients have completed signing

Completed

Action Needed

Further action required to complete signing

Draft, Correcting, Voided, Declined, Expired, Failed

Hover over any Status chip to see a quick summary of signing progress.

Documents Hub in Re-Leased showing the Signature Status column with hover tooltip displaying signing progress details


Signing Documents

Recipients receive an email from DocuSign with a link to review and sign. All signing takes place in DocuSign via that email link.

Once all parties have signed, the status changes to Signed and the DocuSign Certificate of Completion is appended to the document.

Animated demonstration of a document moving to Signed status in Re-Leased after all parties complete signing in DocuSign


Disconnecting DocuSign

  1. Select the checkboxes next to companies to disconnect.

  2. Click Bulk Actions > Disconnect Selected.

Note: Documents already pending signature will continue through the DocuSign process, but their status will no longer update in Re-Leased after disconnection.


Troubleshooting

I don't see the "Send for E-Sign" option — check that your company is connected to DocuSign in Settings, that the document is a supported file type (Word or PDF), and that you're on a Pro or Enterprise plan.

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