The Sync Results page lets you monitor, filter, and act on sync records between Re-Leased and Sage Intacct. Use it to identify errors, relink records, and keep both systems aligned.
Checking the Sync Overview
Click the Sync icon in the secondary navigation bar and select View sync statuses to open the Sync Overview page. This shows the sync health of all connected companies in your group.
Navigating the Sync Results Page
From the Sync Overview, click View results to see individual errors from your last sync. The page provides these tools:
Company Selector — choose which company's results to view.
Date Filter — display results from a selected date; defaults to your last successful sync date.
Status Filter — filter linked, unlinked, or all records.
Entity Filter — focus on specific record types such as Contacts or Invoices.
Search Filter — search by ID or detail column values.
Refresh Results — update results after a sync completes.
Sync Button — manually trigger a new sync.
Row Selector — select rows for bulk link/unlink actions.
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Linking and Unlinking Records
Unlinking a record removes it from future syncs — useful when an error is not easily resolved and you want to suppress it. Unlinked records can be relinked later when you're ready to include them again.
Select the row(s) to link or unlink, then click the action at the bottom of the screen.
Note: Unlinking may have cascading effects on related records.
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Understanding the Results Table
Date — last sync attempt for the record.
Type — entity type from Re-Leased.
Re-Leased ID — clickable link to the Re-Leased record.
External ID — clickable link to the Sage Intacct record.
Sync Direction — Outgoing (Re-Leased → Intacct) or Incoming (Intacct → Re-Leased).
Details — reason for the sync failure with an option for more information.
Link Status — whether the record is currently linked.
More Detail — expand the row for additional failure information.
Rows per page — choose 25, 50, 100, or all.