Use the Fees and Payment Methods page in Re-Leased Pay to control which payment methods are available to tenants and how transaction fees are allocated — at the company level or by property usage type.
How to Access Fees and Payment Methods
There are two ways to get there:
Accounting > Re-Leased Pay > Fees and Payment Methods
Settings > Re-Leased Pay > Account Settings > Fees and Payment Methods
How to Update Payment Methods and Fees
Confirm whether settings should apply at the Company level or by Property usage type.
Review the payment methods available for your region.
Click Edit to change payment method availability, adjust fee allocations, or switch between Company and Property usage type settings.
Click Save to apply your changes.
Confirm the prompt if you disabled any payment methods.
Important Considerations
Keep at Least One Payment Method Active
Always maintain at least one active payment method to avoid disrupting tenant payments.
Region-Specific Availability
Payment method availability varies by region. Check what is supported in your area before enabling or disabling a method.
Existing Recurring Payments Are Not Affected
Recurring payments that are already set up will continue as configured, even if you disable a payment method. Changes only apply to future payments.
Split Fees
Split fees are no longer supported. Existing percentage fee splits remain in place, but once you edit them, you cannot set split fees again.
Invoices Not Linked to a Property
When using Property usage type settings, any invoices that are not sent to a tenant or linked to a property default back to company-level settings.
What Tenants See
Tenants only see the payment methods you have enabled. After you update your settings, tenants will see the revised options for all future payments.