The Re-Leased Help Centre gives you instant access to step-by-step articles, how-to guides, and direct support — available any time from your browser or from within Re-Leased itself.
How to Access the Help Centre
You can reach the Help Centre in two ways:
Browser: Navigate directly to help.re-leased.com/en
In-app: Click the chat icon in the bottom-right corner of Re-Leased to open the support widget, then select Search for help
How to Search for Articles
On the Help Centre homepage, click the Search for articles… field at the top of the page.
Type a keyword or question — for example, "bank statement" or "create a lease".
Select the most relevant result from the list to open the full article.
From within the in-app widget, use the Search for help field on the Home tab to search without leaving Re-Leased.
Browsing Help Centre Collections
Articles are grouped into collections by topic. From the Help Centre homepage, you can browse by selecting a collection:
Get Started — Core tools and guided learning for new users
Property Management — Properties, leases, compliance, and budgets
Accounting — Income, expenses, and financial workflows
Insights & Reporting — Dashboards and performance reports
Communications — Emails, contacts, and communication templates
Settings — Users, permissions, integrations, and account security
Credia AI — Re-Leased's built-in AI for reading and acting on property data
Book Training — Schedule training sessions with the Re-Leased team
How to Contact Support
If you can't find what you need in the Help Centre, you can reach the Re-Leased support team directly:
Click the chat icon in the bottom-right corner of Re-Leased to open the support widget.
Select Chat with us on the Home tab.
Type your question and send — the team will reply as soon as possible.
You can also view your open support requests by selecting the Tickets tab in the widget, and check platform news and updates under the News tab.
Note: The in-app chat widget is available to all Re-Leased users. Response times may vary depending on your plan and region.