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How to resolve rent review date alignment issues in Re-Leased?

Misaligned dates can lead to errors or system blocks, preventing successful rent reviews. This provides an overview of common issues, their causes, and step-by-step solutions to resolve them.

Overview of Rent Review Date Alignment

In Re-Leased, rent review dates must align with the tenant’s rent start date or the rent template start date. Misalignment occurs when:

  • The rent review date precedes the tenant’s first rent date.

  • The rent review date falls outside the active rent period covered by the rent template.

Common Issues and Their Causes

  1. Rent Review Date Precedes Tenant’s First Rent Date - If the review date is earlier than the tenant’s first rent date, the system cannot find rents to work with, causing an error. - Example: A review date of 01/02/2026 when the first rent starts on 01/04/2026.

  2. Rent Review Date Falls Outside the Rent Template Period - If the review date is earlier than the rent template start date, the system blocks the review as it cannot locate a valid rent template for the specified date. - Example: A review date in 2024 when the rent template starts in 2025.

Step-by-Step Solutions

Option 1: Adjust the Rent Review Date

  1. Open the rent review record in Re-Leased.

  2. Change the review date to on or after the tenant’s first rent date or the start date of the applicable rent period. - Example: If the first rent starts on 01/04/2026, set the review date to 01/04/2026 or later.

  3. Save the changes.

  4. Run the Perform Review process again.

Option 2: Adjust the Tenancy Rent Start Date

  1. Open the tenancy record in Re-Leased.

  2. Navigate to Rent & Outgoings > Rent tab.

  3. Edit the rent record and change the Start Date to on or before the review date. - Example: If the review date is 13/11/2025, set the rent start date to 13/11/2025 or earlier.

  4. Save the changes.

  5. Run the Perform Review process again.

Option 3: Adjust or Create a Rent Template

  1. Review the current rent template to ensure it covers the review date.

  2. If necessary, adjust the template’s start date or create a new template that includes the review date.

  3. Save the changes and reattempt the rent review.

Best Practices for Rent Reviews

  • Always verify that the rent review date aligns with an active rent period.

  • Regularly update rent templates to reflect changes in tenancy agreements.

  • Use placeholders like '[example date]' when documenting processes to ensure clarity.

By following these guidelines and solutions, you can effectively resolve rent review date alignment issues in Re-Leased, ensuring smooth and accurate rent reviews.

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