You can add and manage bank accounts in Re-Leased Pay to receive payments from tenants processed through Stripe. This guide covers adding a single bank account, adding multiple accounts linked to specific properties, and updating your account details.
Why Is the Bank Account List Empty During Onboarding?
If the Bank Account select list is empty during onboarding, it means no Chart of Account has been designated as "Bank" in your system. Set up a Bank-type Chart of Account to proceed.
Note: For Client/Trust Accounting customers, the Chart of Account must be linked to an active Trust or Client Account.
Adding a Single Bank Account
Re-Leased Pay supports one bank account per user by default.
In Re-Leased Pay Settings, click Select Bank Account.
Choose your bank account from the list (Chart of Accounts with type Bank, or for Client/Trust Accounting, Chart of Accounts associated with an active Client/Trust Account).
To link the account to a property, select Receive funds from and choose from the property list.
Optionally, select a different Chart of Account to allocate payments against (for external accounting connections).
Note: Editing the selected account will notify all admin users via email.
Adding Multiple Bank Accounts
Link multiple bank accounts to specific properties to streamline payment allocation.
Go to Re-Leased Pay > Accounts and click + Add bank account.
Choose Start fresh when the business details and ownership information differ from your existing connected accounts.
Choose Copy from verified account to copy business and ownership information from an existing account — saving you from re-entering the same details each time.
Complete the Create account step, then select properties to link to the bank account in Select bank account.
Complete onboarding. Previously completed steps (such as Payment processing fee) do not need to be repeated.
Important: Unallocated properties will default to your designated "default" bank account if one is set up. Allocate all properties to the correct account to avoid payments being received in the wrong account.
Updating Your Re-Leased Pay Account
Once your account is added, you can: add new bank accounts, review processing fee settings, access the Payments Hub, edit accounts, and set a default bank account.
In Asia-Pacific, "Trust Account" is the standard term; European customers refer to it as "Client Account". Client/Trust Accounting does not apply to customers in North America. For more information on regional terminology, see our Glossary of Regional Terminology.