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Updating Re-Leased Pay Accounts During a Property Ownership Change

How to update Re-Leased Pay bank account details when a property changes ownership — access account settings, select the new bank account, and update the Received funds from property details.

Updated over a week ago

When a property changes ownership, you need to update the Re-Leased Pay bank account details to ensure payments are directed to the correct party. Complete this update after all outstanding invoices for the property have been cleared and before any new invoices are issued.


How to Update the Bank Account

  1. Navigate to Re-Leased Pay Account Settings.

  2. Click the Contextual Menu [...] next to the relevant account.

  3. Click Edit.

Re-Leased Pay Account Settings showing the Contextual Menu with the Edit option

  1. Click Select bank account and enter the new owner's bank account details.

  2. In the Received funds from field, confirm or update the property details to ensure accuracy.

Re-Leased Pay account edit screen showing the Select bank account field and Received funds from property dropdown

Note: Ensure all outstanding invoices for the property are settled and the account details are updated before creating new invoices. This ensures payments go to the correct party and accurately reflects the change in ownership.

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