The My Account screen is where you manage your personal preferences, notifications, security settings, and managed properties in Re-Leased.
Self-guided demos:
Managing Users (approx. 20 mins)
New User: Setting up your account (approx. 15 mins)
How to Access My Account
Click your initials or avatar in the top navigation bar and select My Account.
Or, if you have permission to manage other users: Settings > Users, then select your user profile.
My Account Features
View and bulk reassign Managed Properties and Delegated Tasks.
Update personal information for mail merges.
Personalise your avatar image.
Opt in as a Property Manager to manage properties.
Set a default Home Page.
Customise To-Do List email notifications.
Set advance notifications for Calendar Events.
Tailor your view of the Arrears Hub.
Note: Changing your email address updates your login username. Your User Role defines your access level — Administrators have full privileges. Consider enabling Single Session Mode and managing Two-Factor Authentication for added security.
Default Home Page
Choose a default Home Page so you're directed there each time you log in.
To-Do List and Advance Notification Preferences
Daily To-Do emails — immediate tasks.
Advance To-Do lists — based on your advance notification settings per event type.
Overdue To-Do lists — tasks needing urgent attention.
Advance notification settings also influence Dashboard Calendar alerts. Customise advance notices from the dropdown for each event type.
Managed Properties and Delegated Tasks
Add, view, or reassign properties via the Managed Properties tab. Bulk re-delegate assignments in the Delegated Tasks tab.
Changing Your Password
Click Change Password.
Enter your existing password, then your new password twice.
New passwords must be at least 8 characters, including one letter and one number.
Security and Login History
Enable Two-Factor Authentication for enhanced security. Review the last five login attempts — any issues are highlighted in red. You can also view your full login history if you suspect unauthorised access.