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How do I manage and modify property fee rules in Re-Leased?

This guide provides step-by-step instructions for common scenarios, including adding manual fees, changing recurring dates, and setting different fees for specific owner groups.

Overview of Fee Rule Management

Fee rules in Re-Leased allow you to automate property and owner charges. Key settings include:

  • Effective Date: Determines when the rule starts applying.

  • Apply to New: Automatically applies the rule to new owners or properties.

  • Fee Rule Definitions: Used to create or modify rules.

Adding and Raising a Manual Administration Fee

To add and raise a manual administration fee for a property:

  1. Add the owner to the manual Administration Fee type in the fee rule definitions.

  2. Navigate to the property: Property > Fees.

  3. Click Raise Fee for this Property.

  4. After the fee is created, open it and use Edit to adjust the amount as needed (e.g., $5).

Changing the Recurring Date on an Existing Fee Rule

If you need to change the recurring date for a fee rule:

  1. Create a new fee rule with the desired schedule: - Go to Settings → Fee Rule Definitions → Create New Fee Rule Definition. - Replicate the existing rule’s details (type, fee amount, frequency, etc.). - Set the Effective From date to the new recurring date (e.g., the 3rd).

  2. Apply the new fee rule to the relevant properties.

  3. Remove the old fee rule from those properties to prevent duplicate charges.

Changing Monthly Admin Fee Rules for All Current Owners

To move a monthly admin fee from one date to another for all current owners:

  1. Create a new fee rule: - Go to Settings > Fees. - Click Create New Fee Rule Definition. - Use the same details as the current rule but set the new charge date (e.g., the 3rd). - Set the Effective Date to the target start date. - Enable Apply to New if you want this rule to apply to future owners.

  2. Apply the new rule in bulk: - Save the new rule and apply it to all relevant owners.

  3. Remove the old rule in bulk: - Open the old rule and remove the owners to stop charges on the previous date.

Setting Different Admin Fees for New Managements

To set a higher admin fee for new managements while keeping the existing lower fee for current owners:

  1. Create a new fee rule for the higher amount: - Go to Settings > Fees. - Click Create New Fee Rule Definition. - Copy the GL code and tax settings from the existing rule. - Set the new fee amount and the Effective Date. - Enable Apply to New to automatically apply this rule to new owners.

  2. Keep the existing rule for current owners: - Do not delete the existing rule.

  3. Check the old rule’s settings: - Ensure the existing rule’s Apply to New is set to No to avoid duplicate charges.

Best Practices for Managing Fee Changes

  • Always create new fee rules for changes rather than modifying existing ones retroactively.

  • Use the Effective Date to manage transitions smoothly.

  • Regularly review fee rules to ensure they align with your management policies.

By following these steps, you can effectively manage property fee rules in Re-Leased, ensuring accurate and efficient billing for all owners and properties.

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