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What You Can Do in the Landlord App

A tab-by-tab guide to the Landlord App for property owners: dashboard, properties, tenancies, documents, jobs, key events, and contacting your property manager. Share this with your landlords.

The Landlord App gives you a live view of your portfolio from your phone. Check your rent position, see what's overdue, track maintenance, and contact your property manager, all in a few taps.

Note: This article is written for property owners using the Landlord App. If you are a Re-Leased customer setting up owner access, see Accessing the Landlord App and Guide to Landlord App and Sending Invitations.


How to Access the Landlord App

Once your property manager sets you up, you'll receive an invite to download the Landlord App and log in with your own email address.

Note: Your Landlord App login is linked to a single Owner Contact record, not just your email address. If you own or manage properties under more than one legal entity (for example, a separate company or SPV for each property), you'll need a separate login for each entity. One login can't currently show properties across multiple Owner Contacts.


What the Dashboard Shows

The Dashboard is your home screen. At a glance, it shows:

  • Annual Rent across your whole portfolio, with a breakdown by property

  • Monthly Rent and current Arrears

  • Occupancy, shown as a percentage across your combined properties

  • An Income & Expenses chart showing how money is tracking over time


Viewing Your Properties

Tap Properties to see each building you own, along with its address and current occupancy rate.


Selecting a property opens its full detail view, which includes:

  • An Overview showing Annual Net Rent, Outgoings, Rent Arrears, and Other Arrears for that property

  • Your Property Manager's contact card

  • Documents relevant to the property

  • Tenancies, listing each tenant and their monthly rent

  • Vacant Areas, including market rent for any space currently unleased


Finding Documents for a Property

Tap Documents within a property to open anything your property manager has shared for that property, including invoices and planning documents. Each file shows its file type and date.


Checking Tenancy Details and Arrears

Tap any tenancy from the Tenancies list to open a detailed view for that tenant, showing the lease term (start and end date) and a Financial Overview covering monthly rent amount, annual net rent, annual net outgoings, and any bond held. Rent arrears appear alongside the number of days overdue.

This is the fastest way to check how a specific tenant is tracking, without needing to ask your property manager.

From the tenancy view you can tap through to four detail screens:

  • Arrears Summary: rent arrears, other arrears, days overdue, rent amount, paid-to date, and ledger balance

  • Rent Reviews: the next scheduled review with days remaining, plus all future reviews and their agreed increases

  • Areas: area type, size, annual market rent, cost per square metre, the tenant leasing it, and annual, monthly and weekly rent

  • Contacts: the tenant contact's email, mobile, and phone


Tracking Maintenance Jobs

The Jobs tab is where maintenance items live. It is split into three views:

  • Overdue: jobs that need attention now

  • Upcoming: scheduled work

  • Completed: a record of what has been done

Jobs are grouped by category (for example, electrical, building washes, lifts) with a count next to each, so you can see where the outstanding work sits.


Staying Ahead of Key Events

Key Events covers anything time-sensitive across your portfolio: inspections, insurance renewals, lease breaks, rent reviews, and term expiries. Like Jobs, Key Events is organised into Overdue, Upcoming, and Completed, with a running count for each event type.


Contacting Your Property Manager

Every property displays its Property Manager's contact details, including email, mobile, and phone, so you can reach the right person directly from the app.


All portfolio data in the Landlord App updates in real time, so what you see reflects your property manager's current records.

For North American customers, Tenancy is referred to as Lease, Arrears is referred to as Delinquency, and Bond is referred to as Security Deposit. For more information on regional terminology, see our Glossary of Regional Terminology.

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