You can create maintenance tasks in Re-Leased from the Quick Links menu, the Maintenance Hub, or directly from a property or tenancy's Tasks page.
How to Add a Maintenance Task
Option 1 — Quick Links Menu:
Click the + icon in the Quick Links menu.
Select New Maintenance under Property & Tenancies.
Choose the Company and Property, then click Continue.
Option 2 — Maintenance Hub:
Navigate to the Maintenance Hub from the Dashboard.
Click + Create Maintenance in the top right.
Select the Company and Property, then click Continue.
Option 3 — Property or Tenancy Tasks page:
Go to the relevant Property or Tenancy record.
Click Tasks from the left-hand menu.
Click Create New Maintenance.
Adding Task Details
When creating a maintenance task, complete the following:
Title — a clear description of the task.
Maintenance Job Type — select the appropriate category.
Tenancy and Area — link to a specific tenancy and area if applicable.
Assigned to — delegate to a team member, or leave to default to the Property Manager.
Contractor — select a contractor, with the option to restrict to Preferred Suppliers.
Budgeted cost and due date — for task visibility and tracking.
Repeats — for recurring tasks, set the frequency.
Description of Works — detailed instructions for the contractor.
Notes — optional additional notes, with the option to include these on the work order.
Associated keys — link any keys required for the task.
Documents and images — attach relevant files.
Tenancy Maintenance Contacts — auto-populated if set to receive maintenance notices.
Click Save to create the task.
In North America, "Tenancies" are referred to as "Leases". For more information on regional terminology, see our Glossary of Regional Terminology.