Tenants can pay their invoices online by credit or debit card using Re-Leased Pay. Before tenants can use this, ensure the Pay Online button is enabled on your invoices and correspondence templates.
Tenant Payment Steps
Step 1: Open the Invoice
The tenant receives their invoice with a Pay Online button displayed prominently. They click it to begin.
Step 2: Select an Invoice
If the tenant has multiple outstanding invoices, they will see a list and can select one to pay at a time. They then choose to pay by Credit Card.
Step 3: Enter Payment Details
The tenant is taken to a secure checkout page and enters:
Email address (for payment confirmation).
Card number, expiry date, and CVV.
Name as it appears on the card.
Tenants may also pay via Google Pay, Apple Pay, or Link if those are set up on their device.
Step 4: Payment Confirmation
A confirmation screen displays once the payment is successful. The tenant also receives an email receipt with the transaction details.
