When Rent & Outgoings billing is set to In Arrears, you can choose which day becomes the due date — either the last day of the billing cycle or the first day of the next cycle. This setting is available at both company and individual tenancy level.
Due Date Options
Last day of the billing cycle — e.g. for a March 1–31 cycle, due date is 31 March.
First day of the next billing cycle — e.g. for a March 1–31 cycle, due date is 1 April.
Note: If you have tenants set up with Recurring Rent Payments in Re-Leased Pay, their automatic payment date will also change with the invoice due date.
Configuring at Company Level
Navigate to Settings > Manage Companies and select the company.
Go to the Invoicing tab and find the Rent & Outgoings Invoices section.
Under Due Date, select your preferred option.
Configuring at Tenancy Level
Navigate to the tenancy's Rent & Outgoings page.
Open the rent or outgoings template and locate the Due date dropdown — only visible when billing basis is set to In Arrears.
Select the preferred option. This overrides the company-level default for this tenancy.
In Europe, "Outgoings" are referred to as "Service Charges". In North America, "Outgoings" may be referred to as the equivalent local term. For more information, see our Glossary of Regional Terminology.